Branch Administrative Clerk - Pawnshop Operations

Join Sinag Pawnshop Corporation as a Branch Administrative Clerk in the vibrant heart of Canggu, Bali! This is your opportunity to play a pivotal role in supporting the smooth operations of one of the Philippines' most trusted pawnshop networks, where we help customers secure their future through responsible pawn solutions. As a Branch Administrative Clerk, you'll be the backbone of our operations, ensuring that every transaction runs seamlessly and efficiently. Based in Canggu, you'll have the chance to work in a dynamic and culturally rich environment, contributing to the growth and success of a well-established and respected brand.

In this role, you'll handle a variety of administrative tasks that are crucial to the day-to-day functioning of our pawnshop branches. From managing customer records and processing transactions to coordinating with our team and ensuring compliance with all regulations, your work will be instrumental in maintaining the high standards of service that our customers expect. With Sinag Pawnshop Corporation, you'll have the opportunity to develop your skills in a supportive and professional environment, while also contributing to the success of a company that values its employees and customers alike.

📋 Tanggung Jawab Pekerjaan

• Manage customer records and transaction documents using our in-house system, ensuring accuracy and completeness.
• Process pawn transactions, including appraisals, agreements, and releases, in accordance with company policies and regulations.
• Coordinate with branch staff to ensure smooth operations and timely service delivery.
• Prepare and maintain reports on daily transactions, branch performance, and customer feedback.
• Assist in inventory management and stock control to ensure optimal branch operations.
• Handle customer inquiries and complaints, providing excellent service and support.
• Ensure compliance with all legal and regulatory requirements, including data protection and financial regulations.
• Maintain a clean and organized work environment, adhering to health and safety standards.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in administrative or clerical roles, preferably in a financial or service-oriented environment.
• Strong proficiency in Microsoft Office Suite, particularly Excel and Word.
• Familiarity with pawnshop operations and regulations is a plus.
• Excellent communication and interpersonal skills, with the ability to work well in a team.
• Attention to detail and the ability to manage multiple tasks simultaneously.
• Fluent in both English and Bahasa Indonesia.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Valid ID and the ability to pass a background check.

🛠️ Keahlian

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