Operations Manager (Food & Beverage) - Luxury Hospitality

Join Seremban Siew Pow Food Stuff Enterprise Sdn Bhd as an Operations Manager (Food & Beverage) and lead our dynamic team in delivering exceptional dining experiences across Bali’s most prestigious locations. This role offers a unique opportunity to oversee high-volume food and beverage operations, ensuring seamless daily operations and exceptional guest satisfaction. Based in Bali, you'll be part of a vibrant team working in some of the most luxurious and high-traffic venues in the region.

As an Operations Manager, you'll manage a team of 15-20 staff, including chefs, servers, and support personnel. Your day will be filled with a mix of strategic planning, problem-solving, and hands-on leadership. You'll use industry-standard software like POS systems, inventory management tools, and guest feedback platforms to optimize operations. This role is perfect for someone who thrives in a fast-paced environment and is passionate about creating memorable dining experiences.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of food and beverage services across multiple high-end venues in Bali.
• Manage a team of 15-20 staff, including chefs, servers, and support personnel.
• Ensure compliance with health and safety regulations, as well as food handling standards.
• Optimize inventory management and cost control to maintain profitability.
• Implement and monitor quality control measures to ensure consistent food and beverage quality.
• Analyze sales data and guest feedback to identify trends and areas for improvement.
• Develop and implement operational procedures and standard operating protocols.
• Ensure smooth communication and coordination between departments and vendors.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Food Service Management, or a related field.
• Minimum 5 years of experience in food and beverage operations management in a high-volume, luxury hospitality setting.
• Proven track record of successfully managing teams and operations in a fast-paced environment.
• Strong knowledge of industry-standard software such as POS systems, inventory management tools, and guest feedback platforms.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work well under pressure and meet tight deadlines.
• Certification in food safety and hygiene (e.g., ServSafe, HACCP) is a plus.
• Fluency in English and Bahasa Indonesia is required.

🛠️ Keahlian

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